About Cotality Engage™ (formerly Video Connect):
Cotality Engage™ is a groundbreaking live video collaboration tool that helps consumers own more of their claim process. Policyholders can interact directly with an insurance adjuster at the First Notice of Loss stage, working closely together to perform a complete and secure remote inspection of the damaged property.
Speed up claim resolutions with virtual inspectionsBy conducting virtual inspections, claims managers and adjusters can swiftly gather necessary documentation, leading to faster claim resolutions. | Accelerate customer satisfaction through direct interactionPolicyholders actively participate in the claims process through direct video interactions, improving satisfaction and transparency. | Improve efficiency with remote assessmentsReducing the need for in-person visits and streamlining data collection minimises operational costs and resources leading to more sustainable business operations. |
Cotality Engage™ is integrated into Claims Workspace and is powered by SightCall.
Here's a quick instructional video to demonstrate how it works: Click here to view
▼ Download the SightCall manual here ▼
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